1. Can I buy caravans directly online?

No. Our caravans are not sold directly through the website. If you see a caravan you are interested in, please send us an enquiry or contact the Ridgeway Tourers team and we will help you with availability, viewing, finance options and next steps.

2. Can I reserve a caravan?

Yes, in many cases we can discuss reserving a caravan for you. Please contact us as soon as possible if you are interested in a specific model, as availability can change quickly.

3. Do you offer finance?

Yes, finance options may be available on selected caravans, subject to status and approval. Please speak to the Ridgeway Tourers team for more information and to discuss the options available.

4. Can I part exchange my current caravan?

Yes, part exchange may be available. Please contact us with details of your current caravan, including the make, model, year, condition and any relevant service history, and we will be happy to discuss this with you.

5. Can I arrange a viewing?

Yes. We recommend arranging a viewing before travelling, especially if you are interested in a particular caravan. This allows us to confirm availability and make sure someone is available to help you.

6. Are the caravans checked before sale?

Yes. We aim to ensure our caravans are properly prepared before sale. Please speak to our team for details of the checks, preparation and handover process for the specific caravan you are interested in.

7. Do your caravans come with a warranty?

Warranty cover may vary depending on the age, condition and type of caravan. Please ask our team about the warranty details for the specific caravan you are considering.

8. Can I buy accessories or shop products online?

Yes, selected products and accessories can be purchased through our online shop. Product availability, delivery options and prices will be shown on the relevant product pages.

9. What should I do if I need to return an online shop item?

Please contact Ridgeway Tourers before sending anything back. We will confirm the best way to handle your return, refund, repair or replacement depending on the reason for the return.

10. How do I contact Ridgeway Tourers?

You can contact us through the enquiry forms on our website, by phone, or by visiting us in person. If your enquiry relates to a specific caravan or product, please include the name or link so we can help you more quickly.